It is our full intent at the Town of Worthington to:

• Plan for future needs and act on those plans responsibly.
• Provide first-class customer service.
• Be fiscally responsible.
• Protect our water resources and encourage the involvement of others to enhance environmental stewardship.
• Provide public education about our facilities, operations, and natural resources.

Integrity:
We are honest and ethical in all of our dealings with each other and with the public.

Respect:
We serve our customers and one another with courtesy and dignity, recognizing the impact our actions have on the economic development and quality of life in our community, now and in the future. We value the diversity throughout our organization and community.

Safety and Welfare:
We strive to protect the safety and welfare of our employees and the customers we serve.

Excellent Service:
We strive to address customer and stakeholder needs with courtesy, compassion, timeliness, efficiency, and commitment.

Accountability/Transparency:
In the performance of our duties, we are individually and collectively accountable to customers and management, as well as our community and the environment in which we work. We are competent, responsible, and dedicated to providing effective and efficient water, sewer, and related services.